July 25, 2023 By SP&T Staff
Alarm.com announced that with its Visual Verification interface, monitoring station operators will now have contextual indicators, live video feeds, and video analytics tools to help identify if there is a person or a perceived threat at a given location.
By leveraging multiple data sources to understand the activity surrounding an alarm event, Alarm.com says it is able to distill the information for the operator in the form of a Person On-Site Likelihood Indicator so that the operator may relay this critical information to first responders dispatched to the location.
“The Person On-Site Likelihood Indicator is the latest addition to Ambient Insights for Alarm Response, built to recognize activity around a property and deliver contextual information to monitoring stations in the event of an alarm. Leveraging the robust data set from our systems and making it easily digestible for the operator improves the experience and response for all involved during those critical moments,” said Adam Brandfass, director of product management, partner tools and operations at Alarm.com, in a statement.
Alarm.com added that it will continue to build on its Visual Verification interface with new indicators and proactive response options coming later this year. One of the enhancements, Unexpected Event Indicators, uses system data in and around the property to flag if events occurring during the alarm match normal behaviour.
The Alarm.com enhancements complement initiatives by security industry committees such as The Monitoring Association’s Alarm Validation Standard (AVS-01).