Alarm.com Cookie Policy: US - English
This Cookie Policy explains how Alarm.com Incorporated (collectively "Alarm.com", "we", "us", and "ours") uses cookies and similar technologies when you visit our website and when you log in to your password-protected account through any website, mobile application or other online property owned, operated or controlled by us ("Sites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them. Our Privacy Policy explains how we collect and use information from and about you when you use Alarm.com Services.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.Cookies set by the website owner (in this case, Alarm.com) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognize your computer or mobile device both when it visits the website in question and when it visits certain other websites. To learn more about which cookies we use on our Sites, for what purpose(s), and for how long, please visit the Cookie Information page below.
Why do we use cookies?
We may use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Sites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Sites. We may use third parties serve cookies through our Sites for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third-party cookies served through our Sites and the purposes they perform are described below:
Essential Cookies:
These cookies are strictly necessary to provide you with services available through our Sites and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the site, you cannot refuse them without impacting how the site functions. They may be active from the moment you access the website.
| Company | More information and how to refuse these cookies |
|---|---|
| Alarm.com |
Because these cookies are strictly necessary to deliver certain features of the website and services to you, you cannot refuse them.However, you can block or delete them by changing your browser settings as described below under the heading "How can I control cookies?" Although, if you do so, you will not be able to log in to your secure account and will not be able to use certain other features of the website. |
| Craft CMS |
This cookie is issued by Craft CMS and contains a unique ID to recognize users and maintain their web sessions across web requests. This cookie will expire as soon as the session expires. |
Functionality and Analytics Cookies:
These cookies are used to enhance the performance and functionality of our Sites, but they are non-essential to your use of the Sites. However, without these cookies, certain functionality may become unavailable to you. These cookies may also collect information that help us understand usage of our Sites in order to measure and improve performance of the Sites.
| Who serves these cookies | More information and how to refuse these cookies |
|---|---|
| Alarm.com |
You can block or delete these cookies by changing your browser settings as described below under the heading "How can I control cookies?" We collect information such as country location and your privacy preferences to respond to your choices. |
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Sites or opened an e-mail that we have sent them.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate information and opt-out links provided in the cookie tables above.
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Sites though your access to some functionality and areas of our Sites may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the bottom of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at privacy@alarm.com.
Last updated: November 4, 2026
Alarm.com Cookie Policy: Canada - English
This Cookie Policy explains how Alarm.com Incorporated (collectively "Alarm.com", "we", "us", and "ours") uses cookies and similar technologies when you visit our website and when you log in to your password-protected account through any website, mobile application or other online property owned, operated or controlled by us ("Sites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them. Our Privacy Policy explains how we collect and use information from and about you when you use Alarm.com Services.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.Cookies set by the website owner (in this case, Alarm.com) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognize your computer or mobile device both when it visits the website in question and when it visits certain other websites. To learn more about which cookies we use on our Sites, for what purpose(s), and for how long, please visit the Cookie Information page below.
Why do we use cookies?
We may use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Sites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Sites. We may use third parties serve cookies through our Sites for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third-party cookies served through our Sites and the purposes they perform are described below:
Essential Cookies:
These cookies are strictly necessary to provide you with services available through our Sites and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the site, you cannot refuse them without impacting how the site functions. They may be active from the moment you access the website.
| Company | More information and how to refuse these cookies |
|---|---|
| Alarm.com |
Because these cookies are strictly necessary to deliver certain features of the website and services to you, you cannot refuse them.However, you can block or delete them by changing your browser settings as described below under the heading "How can I control cookies?" Although, if you do so, you will not be able to log in to your secure account and will not be able to use certain other features of the website. |
| Craft CMS |
This cookie is issued by Craft CMS and contains a unique ID to recognize users and maintain their web sessions across web requests. This cookie will expire as soon as the session expires. |
Functionality and Analytics Cookies:
These cookies are used to enhance the performance and functionality of our Sites, but they are non-essential to your use of the Sites. However, without these cookies, certain functionality may become unavailable to you. These cookies may also collect information that help us understand usage of our Sites in order to measure and improve performance of the Sites.
| Who serves these cookies | More information and how to refuse these cookies |
|---|---|
| Alarm.com |
You can block or delete these cookies by changing your browser settings as described below under the heading "How can I control cookies?" We collect information such as country location and your privacy preferences to respond to your choices. |
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Sites or opened an e-mail that we have sent them.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate information and opt-out links provided in the cookie tables above.
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Sites though your access to some functionality and areas of our Sites may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the bottom of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at privacy@alarm.com.
Last updated: November 4, 2026
Alarm.com Cookie Policy: Canada - Français
Le présent avis concernant les témoins explique comment Alarm.com Incorporated (« Alarm.com », « nous » et « nos, notre ») utilise les témoins et des technologies similaires pour vous reconnaitre lorsque vous vous connectez à votre compte depuis tout site Web, toute application mobile ou toute autre propriété en ligne possédée, opérée ou contrôlée par Alarm.com (les « Sites »). Le présent avis explique en quoi consistent ces technologies, pourquoi nous les utilisons, ainsi que vos droits en matière de contrôle de l’utilisation que nous en faisons.
Qu’est-ce que les témoins?
Les témoins sont de petits fichiers de données transmis à votre ordinateur ou appareil mobile lorsque vous visitez un site Web. Les témoins sont largement utilisés par les propriétaires de sites Web afin de les faire fonctionner, ou pour les rendre plus efficaces, ou encore afin de créer des rapports.
Les témoins transmis par le propriétaire d’un site Web (dans ce cas, Alarm.com) se dénomment « témoins internes ». Les témoins transmis par des parties autres que le propriétaire du site Web se dénomment « témoins tiers ». Les témoins tiers permettent de fournir les caractéristiques ou fonctions tierces par l’entremise du site Web (c’est-à-dire les publicités, le contenu interactif et les analyses). Les parties qui transmettent les témoins tiers peuvent reconnaitre votre ordinateur lorsque vous l’utilisez pour visiter un site Web et pour visiter tout autre site Web.
Pourquoi utilisons-nous des témoins?
Nous utilisons des témoins internes et des témoins tiers pour plusieurs raisons. Certains témoins sont requis pour des raisons techniques afin de faire fonctionner nos Sites, et nous référons à ceux-ci en tant que témoins « essentiels » ou « strictement nécessaires ». D’autres témoins nous permettent également de tracer et de cibler les intérêts de nos utilisateurs et d’ainsi améliorer leur expérience sur nos Sites. Les tierces parties utilisent des témoins par l’entremise de nos Sites à des fins de publicité et d’analyse et à d’autres fins. Ces utilisations sont plus amplement détaillées ci-dessous.
Les catégories spécifiques de témoins internes et de témoins tiers utilisés par sur nos Sites, ainsi que leurs utilisations, sont décrits dans le tableau ci-dessous:
Combien de temps conservons-nous les témoins?
Nous conservons les témoins pour la durée requise pour accomplir leurs finalités et, dans tous les cas, pendant une période inférieure à douze mois.
Témoins essentiels:
Ces témoins sont strictement nécessaires pour vous fournir des services par l’entremise de nos Sites et pour utiliser certaines fonctions, tel qu’accéder aux espaces sécurisés.
| Entreprise | Plus de détails et comment refuser ces témoins |
|---|---|
| Alarm.com |
Puisque ces témoins sont strictement nécessaires pour l’utilisation du site Web et des services, vous ne pouvez pas les refuser. Cependant, vous pouvez les bloquer ou les supprimer en changeant les réglages de votre navigateur tel que décrit à la section « Comment puis-je contrôler les témoins? ». Cependant, si vous le faites, vous ne pourrez pas vous connecter à votre compte sécurisé, ni utiliser certaines des autres fonctionnalités du site Web. |
Témoins de fonctionnalité et d’analyse:
Ces témoins sont utilisés pour améliorer les performances et le fonctionnement (fonctionnalité) de nos Sites, mais ils ne sont pas essentiels à votre utilisation des Sites. Cependant, sans ces témoins, certaines fonctionnalités et caractéristiques peuvent ne plus être disponibles pour vous. Ces témoins peuvent également collecter des renseignements qui nous aident à comprendre l'utilisation faite de nos Sites afin de mesurer et d'améliorer leurs performances.
| Entreprise | Plus de détails et comment refuser ces témoins |
|---|---|
| Alarm.com |
Vous pouvez bloquer ou supprimer ces témoins en changeant les réglages de votre navigateur tel qu’il est décrit à la section « Comment puis-je contrôler les témoins? ». |
Qu’en est-il des autres technologies de suivi, comme les balises Web?
Les témoins ne sont pas le seul moyen de reconnaitre ou de suivre les utilisateurs d’un site Web. Nous pouvons utiliser de temps à autre d’autres technologies similaires, telles les balises Web (parfois dénommées « pixels espions » ou « gifs invisibles »). Il s’agit de minuscules fichiers graphiques qui contiennent un identifiant unique qui nous permet de reconnaitre un utilisateur lorsqu’il a visité nos Sites ou ouvert un courriel que nous lui avons transmis.
Comment puis-je contrôler les témoins?
Vous avez le droit d’accepter ou de refuser les témoins. Vous pouvez exercer vos préférences en matière de témoins en cliquant sur le lien de refus approprié indiqué dans le tableau de témoins ci-dessus.
Vous pouvez configurer ou modifier les réglages de votre navigateur pour accepter ou refuser les témoins. Si vous décidez de refuser les témoins, vous pouvez toujours utiliser notre site Web, mais votre accès à certaines fonctions et certains espaces de notre site Web pourraient être restreints. L’accès aux réglages de votre navigateur pour refuser les témoins varie pour chaque navigateur. Veuillez vous référer au menu d’aide de votre navigateur pour de plus amples renseignements.
How often will you update this Cookie Policy?
Nous pouvons mettre à jour l’Avis relatif aux témoins de temps à autre afin de refléter, par exemple, des changements faits aux témoins que nous utilisons ou pour tous autres motifs opérationnels, légaux ou réglementaires. Veuillez consulter l’Avis relatif aux témoins régulièrement afin de demeurer informé à propos de notre utilisation des témoins et des technologies qui y sont reliées.
La date figurant au début de l’Avis relatif aux témoins indique le moment de la dernière mise à jour.
Où puis-je trouver plus de renseignements?
Si vous avez des questions à propos de notre utilisation des témoins ou de toute autre technologie, veuillez nous envoyer un courriel à l’adresse privacy@alarm.com.
Dernière mise à jour : 4 novembre 2026