Real Estate Agents and Apartment Complex Staff
Real estate agents and apartment complex staff often work alone, meet with unfamiliar individuals, and enter vacant properties or unoccupied units as a regular part of their job. These scenarios can introduce unpredictable safety risks, from open houses with new prospects to responding to tenant needs at unusual hours.
Extending Alarm.com’s renowned security beyond residential and commercial spaces, Safety Button provides a reliable and discreet lifeline for real estate professionals and property staff, enabling them to focus on their work with greater confidence and peace of mind.
Safety Button empowers agents and staff to act quickly if they ever feel uneasy, threatened, or face an emergency. Integrated into the Alarm.com app with no extra hardware needed, it allows users to discreetly press and hold a button on their smartphone whenever they sense danger. Releasing the button triggers a 10-second window to cancel by entering a PIN; if not canceled, an alert—along with the user’s live location and profile information—is sent to trained operators. These operators can quickly dispatch emergency responders if the situation escalates.
Staff can use the Notes feature to add relevant details for each appointment, such as the name of a client or expected visitors, scheduled time, and any known risks—giving first responders valuable context if help is needed. Emergency contacts can also be listed so managers or colleagues are updated if an incident is confirmed. The Safety Button’s widget puts support just a tap away, allowing quick and silent access in tense moments.
- Open House Events: A real estate agent hosts an open house alone and notices suspicious behavior from a visitor. Without drawing attention, they discreetly press and release Safety Button, alerting trained operators who can call, text, or dispatch help if necessary.
- Apartment Showings: Staff guiding a new prospect through a vacant or unfamiliar apartment can use the Notes feature to indicate who they’re meeting and when. If a situation arises, this information is immediately shared with responders by trained agents for a fast, more informed response.
- Responding to Late-Night Maintenance Calls: Apartment staff attending to a tenant’s late-night request may encounter unpredictable situations. With Safety Button, they can silently summon assistance if they feel unsafe, ensuring backup is on the way without having to call or leave the location.
- Unforeseen Medical or Security Issues: In situations where an agent or staff member faces a sudden health issue or is confronted by a distressed individual, activating Safety Button ensures their exact location and profile details reach operators and emergency contacts for prompt and accurate help.
Whether showing properties, responding to maintenance requests, or working late, real estate agents and apartment complex staff often face work environments fraught with uncertainty. Safety Button from Alarm.com equips these professionals with a quick, discreet way to request help, providing advanced location tracking, context-driven notes, and immediate notification for both emergency services and trusted contacts.
By delivering personal safety without the need for extra devices, Safety Button lets agents and property staff maintain a focus on their clients and responsibilities, knowing support is never more than a tap away. With Safety Button, Alarm.com brings industry-leading protection to the people who need it most, wherever their work takes them.
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