Skip to main content

What is an User Code?

How many people should have a key to your house?

There's you and your partner. And your kids need their keys after school.

Then there's your neighbor. He walks your dog when you're away, although you used a pet-sitter last vacation because he was out of town. Should your babysitter have a key? Maybe. If your plumber had a key, you could have saved a half-day of vacation last week, but you can't just hand keys out and you know better than to keep one under a rock. Did the pet-sitter ever return that key? Your son left his keys on the bus and he needs it.

Keys are a headache.'s user codes are the cure.

User codes are simple four or six-digit codes that open your smart lock and disarm your smart security system. They make access easy, keep your home more secure, and protect your peace of mind by keeping you in the know. How do user codes make life easier?

1: They're a smarter way to give access

It's simple to set up a unique code for each member of your family. Here's a step-by-step guide to setting up user codes.

For non-family members, user codes are easy to customize for limited access. For your dog-walker, you can set up a code that works only on weekdays between 12:00 and 2:00pm. A one-day user code will let a contractor in today, but not tomorrow.

Live safe. Live well.

Experience total protection with customized, professionally installed security and a home that works intuitively to keep you safe.

Discover for Home

2: Access alerts give you peace of mind User Code 1.jpg

Once everyone has their own code, can let you know who's coming and going. You can get a text alert when the dog-walker arrives, or a daily video clip of your kids coming home from school.

3: It's smarter for security

User codes and smart locks eliminate many of the security risks and costs that come with spare keys. Unlike a key, a user code can't be dropped, mislaid or left in the door. If your kids forget their codes, there's always the doorbell camera.

And, should you ever suspect a code has been shared, stolen or misused, you can open and delete it, fully restoring your front door's security with no locksmiths necessary.

How do I get started with user codes?

User codes and smart locks are part of the professionally delivered, smarter home security experience that you get with Our service providers install a wide range of best-in-breed smart locks, fully integrated with your smart security system and controlled with your app.

To get connected with a service provider in your area, click the button below.

Ready to go? technology is sold, installed and serviced by licensed service providers near you.

Let's Get Started