Skip to main content

How to Create a Unique User Code

What's the easiest, most secure and most convenient way to give a trusted visitor access to your home?

Clue: it's not a key hidden under a rock.

The answer is a unique user code. It's a four-digit access code for your security system and smart lock. It's easy to create (and delete), you can restrict it to certain days and times, and you can have alert you whenever your visitor uses it.

Here's how to set one up.

1: Go to 'Add User'

Log into on your desktop or laptop and click the Users link under the Security tab.

User Code 1.jpg

Live safe. Live well.

Experience total protection with customized, professionally installed security and a home that works intuitively to keep you safe.

Discover for Home

2.Then, click 'Add User'.

User Code 2.jpg

3. Enter the user's name and specify their access level

In the 'Add User' screen, give your user a name, and specify their access level. You'll want to click the 'Panel Access' icon to let them disarm your system. If you have smart locks, specify which lock(s) they can use. For the dog walker, we're selecting the front door only.

User Code 3.jpg

4. Create a code and specify access times

Enter a unique code for your user. This code enables them to disarm your security system and open your door's smart lock. Because the code is unique (you can't duplicate your user codes), it also enables to identify who accesses your home, and send you an alert when they enter or leave.

Now, specify your user's access time. You can choose 'At All Times', or you can specify certain time windows only. For our dog walker, we're specifying weekday access between 11am and 2pm.

User Code 4.jpg

Click 'Save' and your new user is created!

You can now create an optional alert that lets you know when they arrive and leave. For a quick introduction to creating notifications, click here.

5. Delete or edit the user code anytime

If you no longer need to give the user access, the code is easy to delete. Navigate to the Users screen again and find the user code. Then, click the 'trash' icon (circled below) and confirm the deletion.

User Code 5.jpg

To change a user's access details without deleting them altogether, click the 'edit' icon, which will take you to an 'Update User' screen where you can change their permissions, times and four-digit code.

Now that you've created your first user code, you can create one anytime you need to let a trusted guest into your home.

For more smart home security tutorials, click here.

Ready to go? technology is sold, installed and serviced by licensed service providers near you.

Let's Get Started