How Do I Get Alarm.com for Business and Other FAQs

You don’t buy Alarm.com systems off the shelf. Our technology is delivered exclusively through local, authorized service providers who design, install, and professionally monitor your security.

Alarm.com supplies and unifies the technology—intelligent intrusion detection, video surveillance, access control and energy management—into a single solution for businesses of all sizes. Your local pro sets everything up to meet your unique needs.

This approach keeps things simple—delivering advanced, customized protection without the usual hassle.

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Alarm.com replaces separate systems with one platform that brings your security, video, access control, and automation together—so you’re not juggling multiple apps, vendors, or logins.

With the unified platform, you get capabilities most standalone or point solution systems can’t deliver:

• Multi-location management lets you see system status, video feeds, employee access, and temperature monitoring across every location—all in one view.

• Intelligent automation strengthens security, reduces false alarms, and saves energy with rules and schedules you can apply across one site or hundreds.

• A secure, always-updated platform with patented technology, automatic software updates, and two-factor authentication—built in, not bolted on.

Try it out. Explore the self-guided demo.

Absolutely. Alarm.com-powered systems come with professional monitoring, which means real people are watching out for your business 24/7. If there’s an emergency, they alert police or firefighters right away—no guessing, no delays.

You also get a dedicated cellular connection with battery backup, so your system can call for help even if the power goes out, the internet drops, or someone cuts the lines. And if an intruder tries to smash the panel? Your monitoring station still gets the signal.

Yes. That’s one of the biggest advantages of Alarm.com for Business—you get one trusted provider who can install and support your entire system from day one.

Our service providers are pros in security and connected tech. They’re trained to design and install everything: smart business security, analytics-powered video surveillance, keyless access control, smart thermostats, and anything else your business needs to run smarter.

You can roll out the full suite at once or start with intrusion security and add on as you grow. Either way, you get one vendor who actually knows your business and one point of contact when you need support.

In many cases, yes.

Alarm.com for Business works with systems from DSC, GE Security, Interlogix, Qolsys, and 2GIG—and plenty of older panels can be upgraded using Alarm.com’s cloud technology. If your cameras use ONVIF or VAPIX communication protocols, they can also integrate with the Pro Series CSVR.

Want to know for sure? A local service provider can take a quick look at what you already have, tell you what’s compatible, and map out the most cost-effective way to upgrade.

Find a pro near you.

Alarm.com cameras don’t just record. They help you run day-to-day operations with clearer visibility into how people move through your business. View traffic patterns and video insights side by side to make smarter decisions about displays, staffing, and product placement.

Learn more about Business Activity Analytics

Our NDAA-compliant* cameras record 24/7 to an on-site recorder, with important moments automatically backed up in the cloud. If equipment is damaged or goes offline, your footage stays protected. And when something needs your attention, you get a smart video alert right away—without getting flooded by irrelevant notifications.

*Compliant with Section 889 of the NDAA. All information herein accurate as of January 01, 2022. Read Alarm.com’s NDAA Statement at alarm.com/legal for additional information.

Alarm.com access control solutions give you key-free control over every door in your business using mobile access control, user codes, or keycards. It eliminates the need to track keys, change locks, or guess who has access to what—it’s all viewed and controlled from one place.

From your phone or laptop, you can lock and unlock doors, let someone in remotely, or give employees their own user codes in seconds. When someone leaves the company, you can remove their access just as quickly.

It’s all cloud-based, which means no onsite servers to manage and no software to maintain. And in many cases, your service provider can even upgrade your existing access control hardware to work with Alarm.com.

Yes. You can easily manage every location from a single dashboard—whether it’s a second office, multi-building complex, or hundreds of sites nationwide. You can standardize settings, monitor activity, and get alerts for any location without juggling separate apps or logins.

We’re built for large multi-site organizations, small businesses, and franchise operations—from retail and restaurants to offices, light industrial warehouses, multifamily communities, and healthcare facilities. If you have people to protect and operations to secure, our robust platform can support it.

Yes. Alarm.com provides professional-grade intrusion detection with sensors, motion monitoring, video verification, and 24/7 professional response.

Learn more about our intrusion solutions.

It depends on the size of your business, the scope of the system, and the service provider you choose.

Typically, you pay an upfront installation fee for your smart business security system, followed by monthly subscription payments for the life of your contract.

If you want a complete smart business upgrade right away, access control, cameras and thermostat solutions can be factored into the price and installed at the same time. Everything will work together from day one.