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New: Catch User Code Cheats with's Unexpected Activity Alerts

Has a trusted visitor to your home ever shared your security system's disarm code with anyone? Would an employee at your business ever "lend" their code to a co-worker for convenience's sake?

We hope not. But if they did, how long would it take for you to know?

Like most security risks, user code sharing can happen for many reasons, ranging from the careless to the criminal. Whatever the user's intention, however, it's important that you stop it from happening.

The problem is that user code sharing can be hard to spot if you're not looking out for it. That's about to change, thanks to a new, intelligent safeguard from

We've enhanced our Unexpected Activity Alerts with facial recognition technology that can spot an unauthorized system user, alert you immediately, and help you identify the culprit. Here's how it works. Face Recognition Alert 3.jpg

1: Intelligent technology can now use machine learning with face recognition technology to intelligently and securely analyze "disarm" images taken by a security panel's onboard camera. After a quick setup process,'s AI learns to recognize your system's authorized users.

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2: Real-time awareness

Once setup is complete, is able to detect and alert you to instances of user code sharing. Unrecognized users will trigger a timestamped Unexpected Activity Alert—complete with a snapshot of the person disarming your system—enabling you to take action.

3: Simple setup

We engineered this intelligent feature to be easy for you. Once you opt in, will collect disarm images via the panel's camera. Using simple yes/no feedback buttons in your web dashboard, you'll be able to quickly "train" your system to recognize its authorized users, with as few as 10 verified images required per user. Face RecognitionAlert 1.jpg

Unexpected Activity Alerts—now with face recognition technology—are just one of the proactive, intelligent safeguards developed by to keep your home or business safer, including Crash and Smash protection, Video Analytics and Places (formerly known as Geo-Services) triggers.

If you're interested in activating this feature, contact your service provider to learn about security panel and service plan options.

Don't have yet? Here's everything you need to know.

Image analysis data is stored on's secured servers and not shared with any third party. Users can opt out at any time; opting out removes all Face Recognition data from's servers.

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