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Secure Your Account

Usernames and passwords are keys used to access your home or business system. Creating strong usernames and passwords will help keep unwanted users outside! This guide provides recommendations for creating secure and unique account credentials.

Create a Strong Username

Logging into an account requires both a username and password. If the username is weak, such as your name or email, it is easier for hackers to gain access. Additionally, if your username is used on another website, and one account is compromised, a hacker already has one of the keys necessary to log into your other accounts. The below Do’s and Don’ts guide for passwords also offers tips you can use to create a secure username.

Enable Two-Factor Authentication

Setting up Two-Factor Authentication drastically increases the security of your account. If a username and password are required to access your account, like keys to get into your home, then multifactor authentication is like a third key. This third key is one-time use only, so you must request a new ‘key’ each time.


Create a Strong Password

The last key you’ll need to access your account is a password. Strong passwords are difficult to create and even harder to remember. The below Do’s and Don’ts provide tips for creating and remembering your secure password.



Create passwords with at least 12 characters.
The longer the password, the more difficult to guess.

Use complex passwords.
Adding lower and upper-case letters, symbols, and numbers into a password makes it more difficult to guess. Consider replacing letters in a password with similar symbols or letters.
For example: E, 3, or $.

Regularly change your password.
Updating your password on a periodic basis reduces the likelihood of it being hacked.


  • Use a phrase known only to you.
    For example: B1llyM33tsS@vann@H.
  • Take the first/last letter of a word from a sentence you create.
    For example: The Quick Brown Fox Jumped over the Lazy Dog five times! – TqBFj0tLD5x!
  • Combine random words. Use a random word generator to find 3 words to create a password.
    For example: CuttingDomin@ntMak3.


Use public information in your password.
Most common information can be easily found by hackers.
For example: Your service provider’s name,, your name, street address, email, phone, pet’s name, or Social Security Number.

Use similar or the same passwords on other websites.
If one password is compromised, assume any similar passwords would be as well.

Use your username in your password.
Making small adjustments to and using your username in passwords is common and easy for hackers to guess.

Use dictionary words or well-known passwords.
This reduces the difficulty of guessing the password.
For example: password123 or I’maPassword, aardvark, alphabet, etc.

Use repeated letters or numbers to increase the length.
This doesn’t increase the difficulty of guessing a password.
For example: 1111, dddd, or 1234.

Write down your password or have a web browser auto-save it.
If you write it down or save it, someone may easily find it.